We are bound by the National Privacy Principles (NPPs) in the Privacy Act 1988 (Cth) (Privacy Act).
Our policies managing your personal information (information or an opinion about an individual, identifying that individual including an individual’s name, address, contact details, occupation and other information) are set out here.
You may choose not to provide your personal information. If so we may not provide certain services.
We use and disclose your personal information for these purposes: to conduct our business; to provide and market our services; to communicate with you; to comply with our legal obligations, and to help us market, manage and enhance our services.
We may disclose your personal information to other companies or individuals who assist us in providing services or who perform functions on our behalf; courts, tribunals and regulatory authorities, and anyone else to whom you authorise us to disclose it.
Some personal information we collect is ‘sensitive information’. Sensitive information includes: information about a person’s racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preferences and criminal record, that is also personal information; and health information about an individual.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (e.g., where required by law).
Management of personal information
We try to keep all personal information secure, protecting it from misuse or loss and from unauthorised access, modification or disclosure. If we determine personal information is no longer needed for any purpose, we will destroy or permanently de-identify it. When using our website know that no data transmission over the internet can be guaranteed as secure. Although we try to protect such information, we do not warrant its security transmitted to us over the internet. Any information transmitted to us over the internet is done at your risk.
How do we keep personal information accurate and up-to-date?
We try to keep personal information accurate, complete and up-to-date. Contact us to update your personal information.
If you require information about the way we manage your personal information or if you have any queries, problems or complaints contact us:
Australian Fresh Leaf Herbs
30 Fiveways – Clyde Road, Clyde VIC 3978, Australia
p: 1800 065 900
You can seek access to your personal information
Subject to the exceptions set out in the Privacy Act, you may access your personal information by contacting us on the details above. You must verify your identity and specify what information you require. A fee may be charged for providing access. We will advise you of the cost in advance.
Information about other people you provide to us